About Us
Timothy Popp - President
Over 30 years as an ASE certified master technician
Vanessa Buidens – Vice President
22 years’ experience
ASE certified
Parker
Technician
Started May 2017
Working on ASE certification
FAQ
Though this has always been a cause for debate, we prefer that you do your oil changes at 3,000 miles. We know that car manufacturers are trying to push a low maintenance vehicle, which is true in many aspects(the transmission fluid, spark plugs, coolant changes), but when it comes to the harsh climate and inner city driving we do here, 3,000 mile oil changes are the best way to keep your engine leak and sludge free.
When buying a used car, ALWAYS have it checked by a qualified technician BEFORE you buy it. There are many instances where a person will come in after the fact, and finds out that the car they bought had more skeletons in the closet then they were expecting. We can check for body damage and whether a person has done the proper maintenance on the vehicle. Both of these things are hard to see and can really put a sour taste in your mouth after you have bought the car. Also, whether you are buying from a dealer OR a private seller, they should be willing to bring the car here to have it checked. If they so no, you say no thanks.....that should be a red flag.
This is a good question. A tune-up used to be a lot more involved than it is now. There are still vehicles on the road which require several items to be replaced during a tune-up, i.e. ignition wires, caps, rotor, wires, and spark plugs. But, most modern vehicles only need a minimal tune which is basically replacing spark plugs and an induction cleaning.... an air filter every 15k - 20k. On modern vehicles, this would be done anywhere from 60k - 110k, depending on the vehicle.
There are A LOT of reasons the check engine light can come on. Everything from a gas cap being loose, to a problem with the transmission. If your car is not overheating, has plenty of oil in the engine, and seems to be running and shifting okay, you should be able to just go to a repair shop at your earliest convenience and have them check and clear the light. They can let you know if it is something you should have repaired. If the car is not acting normal, you should not risk damage, just have it towed.
YESSSSS!!! Please do not do this. In the simplest terms, a small water leak or functioning problem with the cooling system is usually an inexpensive and simple repair. Driving while the car is overheating can cause EXTENSIVE damage costing big money. Just don't do it. Pull over and call someone. It is not worth the risk to keep driving.
Please email us at [email protected] and we will answer any question you have to the best of our ability. And since there are no bad questions, we will probably post the question so others may also see it.
Testimonials
6/18/2021
So refreshing to have complete trust that my Toyota is receiving the highest quality service. Thank you Rising Sun!
Diane Murphy
5/24/2021
Our family takes four of our cars to Vanessa's and have always been taken care of. It's actually nice taking my car in knowing I won't be lied to just to make more money and knowing that Vanessa, Parker, and Roger have our best interest in mind.
Joseph Reska
5/13/2021
Great service from knowledgeable, honest and friendly technicians. We wouldn't take our car anywhere else!
Gerald Buchert
4/23/2021
Always an actual pleasure getting service done here. Great people, quality and prices!
Nadine Williams
3/31/2021
Vanessa, Parker, and Roger are great! They always help my brother out with his car troubles. I feel very comfortable taking his car there. They are great technicians with wonderful customer service.
Craig Engstrom
1/4/2021
Vanessa and the entire staff at Rising Sun are kind, professional, extremely knowledgeable, and honest. I am pleased to have my car cared for by them.